Phone Number Appends
Use NPOInfo phone number appends to reach your donors where they are.
Why are phone number appends valuable?
There are so many ways to communicate with your donors, from physical to online channels. How do you know which is the best one?
In a world of many distractions, the direct connection between a donor and a member of your team is often the most effective way to garner support for your mission.
NPOInfo can provide the best channel for a direct connection: a phone or text conversation. Our team is able to take just a few data points from your donor database and turn around landline and cell numbers for a high percentage of your donors.
How do you know if phone appends are right for your organization?
Sometimes, an email just isn’t enough. Your organization needs a conversation between a member of your team and your donor to truly convey your message.
Is your message right for a phone or SMS conversation? Ask the following questions to find out:
- Do your donors give to your organization because they feel a deep, personal connection to your mission, your institution, or your cause?
- Do you have a large number of team members at your organization or school who are available to have lots of one-on-one conversations with donors?
- Are your donors mostly in the US, or are you well prepared to contact non-US phone numbers?
Phone number appends are the most effective for organizations that answered yes to those questions.
How can phone number appends benefit your organization?
Phone Banking
Phone banks are incredibly effecient and exciting opportunities to reach a large number of donors! But they are only as effective if the right people answer the phone.
SMS Messaging
The average text message is opened within seconds of being delivered! NPOInfo delivers both landline and cell phone appends to ensure your organization has SMS as an option.
Phonathon
University phonathons are a time-honored tradition for a reason. Arm your student callers with accurate contact information to help them meet their team goals – and your institution’s goals.
How do different types of nonprofits use phone appends?
Some of the best uses of phone number appends can be found with the organizations below!
Universities
Alumni are significantly more likely to give back to their alma mater after graduation if the fundraising appeal comes from a current student. Phone appends enable this valuable connection between students and alumni.
Political Campaigns
Complicated policy positions are best conveyed over the phone, giving potential constituents the opportunity to ask questions and become more informed. Whether it’s fundraising season or voting season, phone conversations are essential.
Advocacy Organizations
Many advocacy organizations find great support among young people, who overwhelmingly prefer SMS outreach. Meeting these supporters where they are and making the appropriate asks for that format sets advocacy on the right path.
Public Media
Pledge drives would be nothing without hearing directly from supporters! The personal moment are what encourage others to give. Public media stations need to ensure their contact information is up to date to convert one-time donors into sustainers.
How do phone number appends work?
Inputs
What You Provide to Us
- Unique ID number
- Name (either in a single field or multiple fields)
- Mailing address (home, business, or both)
- Region (state, city, and country)
- Email address(es)
- Phone number(s)
- College or university
- Class year and major / degree
- Last gift amount
- Date of last donation
- Date the entry was last updated (if known)
Most organizations do not have all of this information for all their donors, but providing as much information as possible helps with our employer identification and accuracy ratings!
Outputs
What We Send Back to You
- Found flag*
- Landline number
- Cell phone number
- Accuracy rating**
*This flag indicates whether we believe we found the donor’s phone number.
**The accuracy rating is a percentage demonstrating how confident we are that we correctly identified the right person and his or her phone number based on the information your organization provided to us.
Phone Number Appends FAQs
Can NPOInfo check the phone number we have on file, not just add new ones?
Absolutely! We highly recommend keeping your phone numbers up to date with regular phone number appends. Just provide the latest phone number you have in your upload file, and we’ll scan it for you.
Does NPOInfo provide cell phone number appends, too?
Yes, your results file will contain landline and/or cell phone numbers, depending on what we are able to discover for you.
What is an accuracy rating? How should I interpret it?
You will receive an accuracy rating with your phone number append results. This accuracy rating is our way of conveying our confidence in each result. A higher accuracy rating is better than a lower one. There are many factors that can influence an accuracy rating, including how unique the donor’s information is, how much data was provided for the donor, and even the frequency of updates to the data sources we used to identify the donor’s phone number.
Does NPOInfo just provide phone number appends for individuals? Or can we submit businesses, too?
NPOInfo can append phone number to any kind of constituent records. Make sure to let your NPOInfo team member know if you have records for business or other types of constituents in your file before uploading, and they’ll recommend the best way to indicate that in your file.
What should I do with my phone number append results?
This is a great question to discuss with NPOInfo team members! You can also take a look at our blog for ideas. At a minimum, we recommend you update your CRM, provide updates to your marketing team, and identify top opportunities you haven’t been able to reach out to before.
Trust NPOInfo with your phone appends
Accurate
We guarantee a high degree of accuracy in our results, ensuring your fundraising initiatives are built on data you can trust.
Quick
Why wait to get your latest campaign off the ground? With speedy turnarounds, NPOInfo enables your team to start reaching more donors faster.
Thorough
The NPOInfo team leaves no stone unturned. We’ll make sure that your organization can take advantage of every opportunity to learn more about your donors.
