Phone Number Appends
Use NPOInfo phone number appends to reach your donors where they are.
There are so many ways to communicate with your donors, from physical to online channels. How do you know which is the best one?
In a world of many distractions, the direct connection between a donor and a member of your team is often the most effective way to garner support for your mission.
NPOInfo can provide the best channel for a direct connection: a phone or text conversation. Our team is able to take just a few data points from your donor database and turn around landline and cell numbers for a high percentage of your donors.
Sometimes, an email just isn’t enough. Your organization needs a conversation between a member of your team and your donor to truly convey your message.
Is your message right for a phone or SMS conversation? Ask the following questions to find out:
Phone number appends are the most effective for organizations that answered yes to those questions.
Phone banks are incredibly effecient and exciting opportunities to reach a large number of donors! But they are only as effective if the right people answer the phone.
The average text message is opened within seconds of being delivered! NPOInfo delivers both landline and cell phone appends to ensure your organization has SMS as an option.
University phonathons are a time-honored tradition for a reason. Arm your student callers with accurate contact information to help them meet their team goals – and your institution’s goals.
Some of the best uses of phone number appends can be found with the organizations below!
Alumni are significantly more likely to give back to their alma mater after graduation if the fundraising appeal comes from a current student. Phone appends enable this valuable connection between students and alumni.
Complicated policy positions are best conveyed over the phone, giving potential constituents the opportunity to ask questions and become more informed. Whether it’s fundraising season or voting season, phone conversations are essential.
Many advocacy organizations find great support among young people, who overwhelmingly prefer SMS outreach. Meeting these supporters where they are and making the appropriate asks for that format sets advocacy on the right path.
Pledge drives would be nothing without hearing directly from supporters! The personal moment are what encourage others to give. Public media stations need to ensure their contact information is up to date to convert one-time donors into sustainers.
- Unique ID number
- Name (either in a single field or multiple fields)
- Mailing address (home, business, or both)
- Region (state, city, and country)
- Email address(es)
- Phone number(s)
- College or university
- Class year and major / degree
- Last gift amount
- Date of last donation
- Date the entry was last updated (if known)
Most organizations do not have all of this information for all their donors, but providing as much information as possible helps with our employer identification and accuracy ratings!
- Found flag*
- Landline number
- Cell phone number
- Accuracy rating**
*This flag indicates whether we believe we found the donor’s phone number.
**The accuracy rating is a percentage demonstrating how confident we are that we correctly identified the right person and his or her phone number based on the information your organization provided to us.
Can NPOInfo check the phone number we have on file, not just add new ones?
Absolutely! We highly recommend keeping your phone numbers up to date with regular phone number appends. Just provide the latest phone number you have in your upload file, and we’ll scan it for you.
Does NPOInfo provide cell phone number appends, too?
Yes, your results file will contain landline and/or cell phone numbers, depending on what we are able to discover for you.
What is an accuracy rating? How should I interpret it?
You will receive an accuracy rating with your phone number append results. This accuracy rating is our way of conveying our confidence in each result. A higher accuracy rating is better than a lower one. There are many factors that can influence an accuracy rating, including how unique the donor’s information is, how much data was provided for the donor, and even the frequency of updates to the data sources we used to identify the donor’s phone number.
Does NPOInfo just provide phone number appends for individuals? Or can we submit businesses, too?
NPOInfo can append phone number to any kind of constituent records. Make sure to let your NPOInfo team member know if you have records for business or other types of constituents in your file before uploading, and they’ll recommend the best way to indicate that in your file.
What should I do with my phone number append results?
This is a great question to discuss with NPOInfo team members! You can also take a look at our blog for ideas. At a minimum, we recommend you update your CRM, provide updates to your marketing team, and identify top opportunities you haven’t been able to reach out to before.
We guarantee a high degree of accuracy in our results, ensuring your fundraising initiatives are built on data you can trust.
Why wait to get your latest campaign off the ground? With speedy turnarounds, NPOInfo enables your team to start reaching more donors faster.
The NPOInfo team leaves no stone unturned. We’ll make sure that your organization can take advantage of every opportunity to learn more about your donors.